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Pet Portal

Instructions

  1. Go to: https://petportal.vet/fox-valley-animal-medical-center 

    1. Please note that the portal is not compatible with certain browsers, for best results please use Google Chrome​

  2. Click “Login to Pet Portal”
     

  3. Enter the email, name & phone number that is used as the PRIMARY contact on your account 
     

  4. An email will send to the email on file with a verification code 
    ​The email will be from “notifications@shepherd.vet
     

  5. Enter the code and you’re in!
     

  6. Once you’re in the portal you can upload “profile photos” of your pets, see upcoming appointments, check vaccine due dates, and see/pay any outstanding bills; Once we are further established in our new software, you’ll be able to see current prescriptions and refills available as well as request them- please note that at this time we may not have all scripts entered/uploaded and you may still need to call for them

    *If you cannot get into the portal, please give our office a call, and one of our staff members will be happy to help!

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