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Pet Portal

Instructions

  1. Go to: https://petportal.vet/fox-valley-animal-medical-center 
     

    • Please note that the portal is not compatible with all browsers, for best results please use Google Chrome​
       

  2. Click “Login to Pet Portal”
     

  3. Enter the email, name & phone number that is used as the PRIMARY contact on your account 
     

  4. An email will send to the email on file with a verification code 
    ​The email will be from “notifications@shepherd.vet”
     

  5. Enter the code and you’re in!
     

  6. Once you’re in the portal you can upload “profile photos” of your pets, see upcoming appointments, check vaccine due dates, and see/pay any outstanding bills; Once we are further established in our new software, you’ll be able to see current prescriptions and refills available as well as request them- please note that at this time we may not have all scripts entered/uploaded and you may still need to call for them

    *If you cannot get into the portal, please give our office a call, and one of our staff members will be happy to help!

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