
Pet Portal
Instructions
-
Go to: https://petportal.vet/fox-valley-animal-medical-center
-
Please note that the portal is not compatible with certain browsers, for best results please use Google Chrome
-
-
Click “Login to Pet Portal”
-
Enter the email, name & phone number that is used as the PRIMARY contact on your account
-
An email will send to the email on file with a verification code
The email will be from “notifications@shepherd.vet”
-
Enter the code and you’re in!
-
Once you’re in the portal you can upload “profile photos” of your pets, see upcoming appointments, check vaccine due dates, and see/pay any outstanding bills; Once we are further established in our new software, you’ll be able to see current prescriptions and refills available as well as request them- please note that at this time we may not have all scripts entered/uploaded and you may still need to call for them
*If you cannot get into the portal, please give our office a call, and one of our staff members will be happy to help!


